Work Experience
Work Experience
🏢 Explore My Journey: From Concept to Impact – See How My Experience Drives Exceptional Design!
Senior User Experience and User Interface Designer
Cedar Rapids Steel Transportation, Inc. (CRST)
March 2020 – January 2025
Directed the end-to-end UX/UI design for three transportation and logistics platforms—Driver F1rst mobile app, Vantage, and Compass—ensuring user-centered functionality and visual consistency.
Served as the lead designer for Driver F1rst Mobile Application that enabling truck drivers to manage pay, book loads, and receive updates while on the road. Focused on mobile-first design, intuitive navigation, increasing driver engagement and reducing employee turnover by 26% within one year.
Constructed the Driver F1rst Mobile Application, marking a significant milestone for Cedar Rapids Steel Transportation. Collaborated closely with product owners, architects, developers, business teams, stakeholders, and truck drivers to bring it to fruition. Achieved a 23% reduction in truck driver turnover through the Driver F1rst Mobile Application, enhancing driver retention and streamlining day-to-day tasks.
Vantage is an internal application designed for scalability and used across multiple departments, including human resources, safety, and sales. Streamlined dispatch workflows and improved load visibility. Partnered with dispatch teams to map user journeys and design a responsive, role-based dashboard, reducing errors and boosting load assignment speed by 18%.
Designed Compass, a streamlined version of the platform for freight brokers, enabling real-time load tracking and booking for external partners — boosting customer satisfaction and unlocking a new revenue stream.
Produced high-quality, intuitive and aesthetically pleasing, improving the customer experience and overall engagement.
Translated user and business requirements into wireframes, user flows, storyboards, site maps, and high-fidelity visual designs.
Designed the Compass, Cedar Rapids Steel Transportation’s first logistics application for freight brokers, which enhances connectivity between shippers and carriers, ensuring the timely and secure delivery of freight.
Created centralized and secure platform within the Cedar Rapids Steel Transportation organization designed to streamline freight management, track loads, book shipments, and provide access to essential resources.
Maintained clear and effective documentation, including product requirements, roadmaps, and release notes. Communicated product progress through timely updates and insights to senior management.
In addition to my hands-on design work, I have also mentored junior designers—providing guidance on design best practices, user research techniques, and career development.
Ability to translate complex business requirements and improving operational efficiency.
User Experience and Website Designer
Stamats
February 2018 – February 2020
Specialized in creating engaging, accessible, and goal-driven websites for higher education institutions.
Collaborated with cross-functional teams to translate research insights and stakeholder goals into intuitive and aesthetically pleasing digital experiences, improving the customer experience and driving overall engagement in support of student recruitment, retention, and institutional branding.
Created wireframes, prototypes, and high-fidelity mockups to visually communicate design concepts, and presented solutions to developers and senior management to ensure alignment and implementation accuracy.
Delivered responsive, accessible designs for desktop, tablet, and mobile platforms in accordance with ADA guidelines
Designed intuitive and consistent navigation systems for academic institution websites that incorporate learning platform in financial aid, tuition, degrees, course enrollment, housing, campus life and alumni.
Conducted user research and usability testing, synthesizing feedback into actionable design improvements.
Launched website user interfaces and landing pages with search engine optimization.
Translated user and business requirements into wireframes, user flows, storyboards, site maps, and high-fidelity visual designs.
Produced high-quality, intuitive and aesthetically pleasing, improving the customer experience and overall engagement.
User Experience and Web Designer
Channel Fusion: Co-Op Partner/Channel Marketing
August 2009 – June 2016
Responsible for creating visually engaging, functional ad builders with analytics portals that aligned with client needs and business objectives.
