Work Experience
Work Experience
Senior UX/UI Designer
Cedar Rapids Steel Transportation, Inc. (CRST)
March 2020 – January 2025
Led end-to-end product design for three transportation platforms—including an enterprise Dispatch Operations Platform, Broker Operations Platform, and mobile Driver App—creating scalable, user-centered experiences across complex SaaS ecosystems and Android applications. Designed intuitive workflows, modern UI systems, and data-rich interfaces that improved operational efficiency, usability, and cross-platform consistency for dispatchers, brokers, and drivers.
Translated business requirements and user research into clear, actionable design direction.
Developed user flows to define task paths and interaction patterns.
Created low-fidelity wireframes to explore concepts and validate early assumptions.
Designed high-fidelity UI screens aligned to accessibility, brand, and system standards.
Executed qualitative research enriched by quantitative analysis to ensure confident decision-making.
Built interactive prototypes for stakeholder reviews and usability testing.
Collaborated with project managers, developers, QA, data analysts, and leadership to align on design intent and ensure accurate, user-centered implementation across digital products.
Conducted usability tests to evaluate value, usability, and feasibility of product ideas.
Delivered final production-ready design assets and documentation.
Supported the design process with personas, storyboards, site maps, and workflow diagrams.
Utilized tools including Adobe Creative Cloud, Jira, Confluence, Google Analytics, Hotjar, UX Pilot, and Miro, along with AI platforms such as ChatGPT, Claude, and Gemini to support UX workflows, rapid prototyping, research analysis, and cross-functional collaboration.
UX and Website Designer
Stamats
February 2018 – February 2020
Designed modern, accessible higher-education web experiences aligned with institutional and enrollment goals, improving usability, engagement, and prospective student recruitment through user-centered design, clear information architecture, and responsive digital experiences.
Conducted usability testing and qualitative user research with students.
Analyzed interaction patterns and user behaviors across academic websites.
Translated research and business requirements into user flows, wireframes, and high-fidelity UI.
Built prototypes and supported usability validation.
Designed intuitive, accessible websites for academic institutions.
Integrated platforms across admissions, financial aid, academics, housing, and alumni.
Created responsive, SEO-optimized experiences aligned with WCAG and ADA standards.
Improved usability, engagement, and student recruitment outcomes.
Colleges and Higher Education Website Experience: Bluefield, Brescia, Columbus State, Fort Lewis College, University of North Carolina, North Orange Continued Education, Rutgers School of Communication and Information, Southeast Missouri State College and Wake Forest University.
UX and Web Designer
Channel Fusion
August 2009 – June 2016
Designed scalable co-op advertising portals for brands including General Mills, Michelin, Timberland, Butler Manufacturing, and Pella, enabling distributors to create brand-compliant marketing materials, streamline reimbursement workflows, and improve the overall user experience through intuitive, self-service digital tools.
